On January 10, Tongji Hospital of Huazhong University of Science and Technology published its Internet Hospital Report, which noted that the hospital has served more than one million patients online in 2021.

Tongji Internet Hospital has covered several key areas, including an online outpatient clinic, online pharmacy, chronic disease management, physical examination, health knowledge popularization, medical alliance clinic, multidisciplinary clinic and telemedicine to effectively connect online medical services and offline medical processes. With the Internet Hospital, patients can enjoy comprehensive and intelligent medical services for before-diagnosis, amidst-diagnosis and after-diagnosis processes in an online and offline service model.

According to the characteristics of certain medical treatment, Tongji Hospital has taken the "whole course patient management" as a direction for service development, which focuses on active and continuous medical services. It is also a functional shift of the hospital from treatments to healthcare services. At present, Tongji Internet Hospital, with 50 specialties and 796 doctors, can provide consultation services online through text, images and videos to interpret test and investigation reports, give nursing and medication instructions and offer general consulting services for patients who need follow-up consultations. It has served nearly 430,000 person-times a year. To provide convenient, highly effective services for re-visiting patients, the Internet Hospital has made about 30 test and investigation items available for online reservations through self-service and 560,000 person-times of patients have benefited from it throughout the year. The Internet Hospital also concentrates on the health management of patients with chronic diseases and has opened follow-up consultations for over ten diseases covering the follow-up visits for COVID-19 pandemic and rheumatoid arthritis, serving 12,000 person-times of patients with whole-stage health management. Moreover, Tongji Internet Hospital has served 2,800 person-times of patients through telemedicine in 2021, including remote consultations, imaging diagnoses and ECG diagnoses.